Friday’s Word – CELEBRATE!

Let’s continue with our Friday’s Focus Word and discuss a new one for me. Celebrate. I like many entrepreneurs don’t time out to celebrate when I have hit a milestone. We spend so much time working towards goals that we seldom stop when we reach them to truly reflect on the accomplishment. This lack of [...]

2019-10-06T11:22:17-04:00February 9th, 2018|Categories: 3: Friday's Focus|Tags: , , , , |0 Comments

Top 2 Things You Need to Know About Customer Service

Okay so let me start this post by saying that I have spent a good part of my career in customer service in one form or fashion. During that time, I have seen how customer service can go really well and how it can go very badly. I believe that there are two key elements [...]

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